Homelivra (hereinafter referred to as "we" or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our online store to purchase dining tables, mobile food carts, and outdoor dining sets.
1. Scope of Policy
This policy applies to all users who visit our website and purchase our products, including dining tables, mobile food carts, and outdoor dining sets. It governs the data collected through our online store. By accessing our site, you acknowledge the practices described in this policy.
2. Information Collection Technologies
We use Cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Essential Cookies: Necessary for the operation of the website, such as remembering items in your shopping cart.
Analytical Cookies: Help us understand how you use the site to improve performance.
You have the option to accept or refuse these Cookies. However, if you do not accept Cookies, you may not be able to use some portions of our service.
3. Information Use and Sharing
We use the collected information primarily to process orders and provide customer support. We do not sell your personal data. We only share information with necessary service providers to facilitate our operations, including:
Payment Processors: To securely process your payments.
Logistics Partners: To deliver your dining tables, mobile food carts, or outdoor dining sets to your address.
We require these parties to protect your data and not use it for any other purpose.
4. Data Storage and Cookies
We securely store your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Regarding Cookies, we operate on a transparency basis. When you visit our site, you are informed about the use of Cookies. By continuing to use our site after acknowledging our Cookie notice, you authorize us to store these files on your device to enhance site functionality and user experience.
5. User Rights
You have specific rights regarding your personal information. You may contact us at any time to:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data from our records.
Withdrawal of Rights: Withdraw your consent for data processing at any time, applicable to future processing.
6. Legal Basis for Data Processing
In alignment with international standards and the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Performance of Contract
We process your data to fulfill the contract established when you place an order. This includes processing payments, arranging shipping, and delivering the purchased services and products.
Explicit Consent
We process your data based on your explicit consent for specific purposes, such as subscribing to our newsletters or agreeing to receive marketing communications regarding our latest news.
Compliance with Legal Obligations
We process your data to comply with legal obligations, such as tax reporting, accounting requirements, and other regulatory mandates mandated by Australian law.
Legitimate Interests
We process your data for our legitimate interests, such as improving user experience, maintaining website security, and preventing fraud, provided these interests do not override your fundamental rights.
7. Data Security
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We implement standard encryption and security protocols to prevent unauthorized access, disclosure, or loss of your data.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this page periodically for any changes.
9. Contact Information
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
Address: 509 67TH AVE N APT H, MYRTLE BEACH, SC 29572-3721, US
Phone: +1 (917) 805-3975
Email: contact@homelivra.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
